Siffi puts data first. This report analyses 2025 platform data from software and IT organisations — covering 2,100+ employees across the sector’s deepest sustained engagement of any vertical, with clinical insights, department-level findings, and a validated economic impact model built for knowledge-work businesses.
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Highest Clinical Intensity
~20% activation across 2,100+ employees with an average of 9.2 sessions per user — the deepest sustained therapeutic engagement of any industry vertical analysed.
Therapy Preference
88% of sessions are with licensed psychologists or psychotherapists. The 12% coaching share reflects the sector’s growth culture, yet clinical need overwhelmingly dominates actual demand.
Cognitive Load Gap
Clinicians identify cognitive problems and burnout far more than employees self-report — many engineers and IT professionals normalise cognitive strain as “part of the job,” missing the clinical signal beneath it.
Engineering Leads Demand
Engineering teams account for 42% of platform usage and show the deepest per-user engagement. Operations and product roles also carry disproportionate mental health burden relative to headcount.
Validated ROI of 5.4–7.8×
For a 500-person software and IT organisation, the estimated annual economic impact is EUR 110,000–159,000. Knowledge-worker presenteeism is the single largest value driver in the model.
Silent Burnout
In software and IT, burnout presents not as visible crisis but as quiet disengagement, motivational decline, and presenteeism — eroding output among the highest-value people without triggering standard warning signals.
The Gender Gap
~65% of users are female, ~35% male — notable given tech workforces skew heavily male, particularly in engineering and DevOps roles. Male employees are structurally underserved by self-referral models.
Deep Return Rates
85% of software and IT users return for a second session, and 73% continue beyond three — confirming sustained therapeutic relationships rather than one-off curiosity or crisis consultations.
Access the complete findings, department breakdowns, ROI methodology, and software and IT-specific recommendations from our 2025 Workplace Wellbeing Report.
Want to learn more about how Siffi can support your team? Reach out to us for more information about our wellbeing platform.