Mental health solutions for telecom teams
Tackle burnout-driven attrition head-on — connecting every employee with mental health professionals in their own language. Purpose-built for the always-on demands of telecommunications.
Trusted by Telcom & other companies:
Why HR leaders chose Siffi
Why successful companies pick Siffi?The network never sleeps. Neither do your people.
Telecommunication professionals carry the infrastructure the world depends on. From network operations centres to field engineers working alone in remote locations — the pressure of keeping everything connected is constant, invisible to leadership, and deeply personal to the people bearing it.
69%
of telecom employees report moderate to high work-related stress — with NOC and customer-facing teams reporting the highest rates of all
The combination of 24/7 uptime obligations, high-volume customer escalations, and the accelerating demands of 5G transformation has created a workforce under sustained psychological pressure that conventional HR programmes cannot adequately address.
Source: Gallup Telecom Industry Workforce Report / TM Forum Employee Wellbeing Study, 2023
24/7 NOC Pressure & Outage Stress
NOC teams carry the psychological weight of infrastructure that must never fail. Major outages create acute stress layered on chronic shift-work fatigue — accumulating without relief or recognition.
Field Engineer Isolation & Lone Working
Field engineers work alone on masts, in exchanges and remote locations. Physical isolation, irregular hours and zero peer support create significant mental health risk that goes almost entirely unaddressed.
5G Transformation & Technology Anxiety
The shift to 5G, cloud-native networks and AI is reshaping roles faster than employees can adapt. Fear of redundancy, pressure to reskill and deep uncertainty create chronic background anxiety across entire workforces.
Siffi is purpose-built for organisations where the infrastructure and the people who maintain it both need to stay connected. We understand telecom — because we built the platform for industries where uptime pressure never eases.
Book a free demoHow ready is your organisation?
Take a quick self-assessment to discover where your company stands on mental health readiness — and get actionable recommendations.
Take the 2-minute assessment$5–7K
Annual cost per employee from burnout-related absenteeism, presenteeism and turnover in telecoms organisations
Gallup / CIPD Telecom Reports
32%
Lower voluntary attrition at telecoms companies with structured employee mental health and resilience programmes
WHO / MCKINSEY
4:1
ROI — every $1 invested in mental health returns $4 in productivity, service quality and retention savings
WHO
Start with a 90-day pilot — zero risk
Test Siffi across your NOC, a field operations team, or a customer service centre before rolling out company-wide. See real adoption data and measurable ROI within 90 days.
What HR leaders gain with Siffi
Purpose-built features that understand the unique challenges of Telecommunications
Instant Counsellor Chat (24/7)
During overnight shifts, post-outage stress, or difficult escalations — a qualified professional is ready immediately, in their language, on their schedule.
Shift-Work & Lone Worker Coaching
Specialist coaches trained in shift rotations and lone working — built for NOC operators and field engineers who slip through standard wellbeing nets.
Confidential, Stigma-Free Access
Siffi’s fully private model removes the stigma barrier entirely — employer access to individual data is zero, always.
Multilingual Support in 40+ Languages
Every employee, across every market, gets support in their native language. No one is left without culturally sensitive care.
HR Analytics & Wellbeing Dashboard
Anonymised insights help People teams spot burnout hotspots by function, site, or shift — before they escalate into absences and attrition.
Fast HRIS Integration
Works with SAP SuccessFactors, Workday, BambooHR, Personio and 30 more — for teams of 500 to 50,000 across multiple markets.
Trusted by leading organisations worldwide
Trusted by leading organisations worldwide
HR teams trust us because they see the impact – and so do leaders at every level.
Oleg KarpušenkoHead of Human Resources, Enlabs★★★★★“It was a surprise how fast and seamlessly Siffi was able to start providing the service to all of Entain’s employees,” says Oleg. “It really is as simple as a click, and it’s done. We saw employees immediately start using Siffi across all of our locations.”
Sarah Halpenny ConroyDirector of People Operations, IGG★★★★★“When I saw the platform, I thought, this is brilliant, this is exactly what we need. It gives our employees that release, as they can just log on and find the right person to talk to in the language they feel most comfortable in, which is key when you have employees worldwide.”
Ann-Marii LääneDEI Programs & Events Manager, RSI★★★★★“Siffi stood out to us for its flexible and inclusive approach to employee wellness. Their easy booking system and personalized support make it simple for our global team to access well-being resources whenever they need them. It’s a partnership that truly supports the diverse needs of our workforce.”
Hanna TiitsHR manager, Europe, Starship Technologies★★★★★“Partnering with Siffi has been a game-changer. In today’s fast-paced world and work-life blend, prioritizing team members’ mental health is crucial to any company’s success. Siffi has seamlessly provided coaching and mental health support, making it easily accessible and user-friendly.”
Moonika OrasPeople Experience Specialist, Testlio★★★★★“The benefit of accessing top notch therapists worldwide in a matter of minutes is what makes Siffi so great. Testlio sees Siffi as a valuable partner to nurture the wellbeing and productivity of our people. Our global team loves it!”
How it works — for HR, instantly
Get your entire organization up and running in days, not months.
Quick setup
Integrate with your HRIS and launch within days. No complex procurement or IT dependency.
Employee onboarding
Personalised invites to all staff — NOC operators, field engineers, customer service and corporate teams.
Engagement tools
Monitor adoption and wellbeing trends across your entire telecoms organisation by team, shift and location.
Data power
Anonymised real-time analytics on usage, wellbeing trends and measurable ROI — delivered to your HR dashboard.
Global reach 30+ countries, 40+ languages
Start your 90-day pilotYour teams keep the world connected. Let’s keep them connected to their own wellbeing.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
Speak to our team