Mental health solutions for insurance teams
Reduce burnout-driven attrition — giving claims handlers, underwriters and sales teams access to mental health professionals in their own language. Built for the emotional demands of insurance.
We are trusted by many industries:
Why HR leaders chose Siffi
Why successful companies pick Siffi?The weight of other people’s worst days
72%
of insurance claims and customer-facing staff report high or very high levels of emotional exhaustion
Processing distressing claims day after day — from bereavements to total losses — leads to cumulative secondary trauma that standard HR programmes are simply not equipped to address. The problem is real, measurable, and largely unspoken.
Source: CIPD / Insurance Industry Wellbeing Survey, 2023
Secondary Trauma in Claims Handling
Claims handlers routinely process deaths, injuries and financial ruin. Repeated trauma exposure builds silently — erupting as sudden burnout, withdrawal, or unexpected resignation.
Sales Targets and Commission Pressure
Sales teams face relentless quota pressure with compensation tied to performance. Targets, rejection and pipeline uncertainty quietly erode wellbeing across your entire commercial workforce.
Regulatory Complexity and Compliance Anxiety
Solvency II, IFRS 17 and evolving FCA requirements place constant demands on underwriters, actuaries and compliance teams. The cost of errors is existential — and that pressure is felt every day.
Siffi is purpose-built for organisations where the emotional demands never ease. We understand insurance — because we built the platform for industries where people carry other people’s burdens.
Book a free demoHow ready is your organisation?
Take a quick self-assessment to discover where your company stands on mental health readiness — and get actionable recommendations.
Take the 2-minute assessment$5–7K
Annual cost per employee from burnout-related absenteeism, presenteeism and turnover in insurance organisations
CIPD / Deloitte Reports
35%
Lower absenteeism at insurance companies with structured mental health and resilience programmes in place
WHO / McKinsey
4:1
ROI — every $1 invested in mental health returns $4 in reduced claims costs, productivity and retention
WHO
Start with a 90-day pilot — zero risk
What HR leaders gain with Siffi
Purpose-built features that understand the unique challenges of the Insurance industry.
Trauma-Informed Therapy & Coaching
Therapists trained in secondary trauma and vicarious stress — built for claims handlers and customer-facing staff who absorb policyholder distress daily.
Multilingual Support in 40+ Languages
Every employee — across every European market — accesses culturally sensitive support in their native language.
Instant Counsellor Chat (24/7)
After difficult claims calls, renewal pressure, or regulatory deadlines — a qualified professional is one message away, at any hour, in any language.
Solvency II & Regulatory Alignment
Documented wellbeing programmes aligned to Solvency II operational risk, IFRS 17 reporting, and FCA/NCA conduct expectations.
HR Analytics & Wellbeing Dashboard
Spot burnout hotspots by department, product line, or location — before absence spikes and talent walks out the door.
Fast HRIS Integration
Works with BambooHR, Personio, SAP SuccessFactors, Workday and 30 more — get everyone from claims to actuarial up and running in days.
Trusted by leading organisations worldwide
Trusted by leading organisations worldwide
HR teams trust us because they see the impact – and so do leaders at every level.
Oleg KarpušenkoHead of Human Resources, Enlabs★★★★★“It was a surprise how fast and seamlessly Siffi was able to start providing the service to all of Entain’s employees,” says Oleg. “It really is as simple as a click, and it’s done. We saw employees immediately start using Siffi across all of our locations.”
Sarah Halpenny ConroyDirector of People Operations, IGG★★★★★“When I saw the platform, I thought, this is brilliant, this is exactly what we need. It gives our employees that release, as they can just log on and find the right person to talk to in the language they feel most comfortable in, which is key when you have employees worldwide.”
Ann-Marii LääneDEI Programs & Events Manager, RSI★★★★★“Siffi stood out to us for its flexible and inclusive approach to employee wellness. Their easy booking system and personalized support make it simple for our global team to access well-being resources whenever they need them. It’s a partnership that truly supports the diverse needs of our workforce.”
Hanna TiitsHR manager, Europe, Starship Technologies★★★★★“Partnering with Siffi has been a game-changer. In today’s fast-paced world and work-life blend, prioritizing team members’ mental health is crucial to any company’s success. Siffi has seamlessly provided coaching and mental health support, making it easily accessible and user-friendly.”
Moonika OrasPeople Experience Specialist, Testlio★★★★★“The benefit of accessing top notch therapists worldwide in a matter of minutes is what makes Siffi so great. Testlio sees Siffi as a valuable partner to nurture the wellbeing and productivity of our people. Our global team loves it!”
How it works — for HR, instantly
Get your entire organization up and running in days, not months.
Quick setup
Integrate with your HRIS and launch within days. No lengthy procurement process required.
Employee onboarding
Personalised invites to all teams — claims, underwriting, sales, actuarial and operations.
Engagement tools
Monitor adoption and wellbeing trends across your entire insurance organisation in real time.
Data power
Real-time analytics on usage, wellbeing impact and measurable ROI — delivered to your HR dashboard.
Global reach 30+ countries, 40+ languages
Start your 90-day pilotYour teams carry others’ worst moments. Let’s help them carry it sustainably.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
Speak to our team